K-State Libraries Internal Systems Status Page

(21:58 — Jan 29) – The upgrade has been completed.

K-REx will be unavailable starting at 9PM on 1/29/2023 for system maintenance and software upgrade.

(09:06 — Jan 27) – It should be working now. Please report back if not.

(07:30 — Jan 27) – Issues connecting to the K-State VPN via GlobalProtect have been reported and is currently being investigated.

We ran into issues during the upgrade, and rolled back the changes. We will schedule another attempt in the future once we work through the issues. (13:28 — Jan 26)

K-REx will be unavailable starting at 12PM on 1/26/2023 for system maintenance and software upgrade.

We ran into issues during the upgrade and reverted back to the previous version. We will schedule another attempt in the future once we work through the issues. (11:26 — Jan 12)

K-REx will be unavailable starting at 9AM on 1/12/2023 for system maintenance and software upgrade.

The network maintenance that was scheduled for tonight has been canceled. IT is working with the vendor to reschedule the maintenance. (14:52 — Jan 11)

The Division of Information Technology will perform network maintenance between 5:30 p.m. and midnight on Wednesday, Jan. 11. During the maintenance, periodic disruptions will occur on the K-State networks, and individuals on campus may have trouble accessing the internet during the maintenance.

Please see https://blogs.k-state.edu/it-news/2023/01/05/network-disruptions-will-occur-in-the-evening-on-jan-10/ for additional information.

The upgrade to the Olive release has been completed (10:15 — Jan 10)

We will be upgrading the New Literacies Alliance Open edX instance from Nutmeg to Olive. During this time, the system will be unavailable.

StaffNet will be unavailable during the scheduled maintenance in order to perform necessary system updates.

We are planning necessary server maintenance for all products starting at 5am Eastern on Thursday, December 29, 2022, which will require as much as 5 minutes of down time for each Springshare app (LibApps, LibGuides, LibAnswers, LibCal, LibStaffer, LibWizard, LibInsight, and LibConnect).

There are no changes required on your side. This is simply a notification of the expected down time while we update our servers.

Thank you, The Springshare Team

Ex Libris has reported that their engineers have resolved the disruption with our Alma and Primo VE (Search It) environments. If you are still not able to access Alma or Search It, please refresh your browser. If you still cannot access Alma or Search It after refreshing your browser, please submit a Ticket

Ex Libris Alma Production and Primo VE (Search It) Production are currently encountering an outage. Ex Libris is aware of the issue and are currently investigating the service disruption.

We are planning required server maintenance for LibCal starting at 3am Eastern on Friday, August 5, 2022, which will require as much as 10 minutes of down time.

There are no changes required on your side. This is simply a notification of the expected down time while we make these updates to our servers.