Alma
Annex
Archivematica
EZproxy
Remote Access System
ILLiad
Interlibrary Loan System
Room Scheduling
Room Scheduling System
K-State Libraries
OCLC
Systems that are provided by OCLC will be tagged here as well.
Phoenix
Library Network Storage
Search-IT
Springshare
LibCal, LibGuides, and other Springy products
{{ track “2023-09-26 22:19:00” >}} Upgrade Complete. If you run into any issues, please submit a ticket. StaffNet will be unavailable during the scheduled maintenance in order to perform necessary system updates.
was
Maintenance
(02:34 — Sep 9) - All production resources are back up and running. If you notice issues that appear to be related to the services affected by the outage, please respond to this conversation and submit a ticket.
(08:30 — Sep 8) From the Divsion of IT:
KU has reported a power issue at one of the data centers we occupy in Lawrence. This is affecting a number of services. No estimate on when the issue will be resolved.
PDIS,AD connect to sync to azure, Soiltest- Agronomy, Quickbooks, Rundeck, HCO SCCM, multiple SQL databases hosted via HCO servers, WSUS updates, Facilites ARC GIS/Esri, Grain Science Feedmill app, Data warehouse BI services, Paycheck Printing, Deepfreeze, Papercut, Digital Signage, Fusion, Lansweeper, on prem Informatica, Timeclock, DUO Proxy, KSRE apps (bookstore), Nacada services, KCCTO/Global campus applications, APP Relay/SMTP, Union applications, 25Live, Webmethods issues, ScheduleAll application, KMS, Connect, Advisories, K-State Today email
The current impact on Library systems is some of our systems are not able to send emails out. This includes our ticketing system. However, it is not affecting emails sent from Springshare Products, Alma, or ILLiad.
If you have any questions, please reach out on the IT Channel in the K-State Libraries Team.
were
Down
(16:24 — Aug 31) – All signs are currently up, and functioning. Please submit a ticket if you are experiencing any issues.
(15:50 — Aug 31) – All signs are currently up. We do have another follow up call with the vendor later today, and will update this once we have more information.
(15:00 — Aug 31) – The only sign at this time not updating is one of the signs for 581. We do have another follow up call with the vendor later today, and will update this once we have more information.
(13:20 — Aug 31) – We are still working with the vendor to restore the signs back to 100%. At this time, the following rooms are not displaying correct information: 103A, 103F, 103H, 103J, 103K, 109, 181 (one of the signs), 407, and 581 (one of the signs).
We are experiencing some issues with our E-ink Displays (JOAN replacements). We are working on a solution and will send out another notice, when the issue is resolved.
was
Down
The upgrade to the Plam release has been completed (13:57 — Aug 15)
We will be upgrading the New Literacies Alliance Open edX instance from Olive to Palm. During this time, the system will be unavailable.
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Maintenance
(07:20 — Jul 28) – The upgrade has been completed.
StaffNet will be unavailable during the scheduled maintenance in order to perform necessary system updates.
was
Maintenance
Access to ILLiad has been restored
ILLiad is currently experiencing an outage, and we are working with the vendor to resolve the outage.
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Maintenance
K-REx will be unavailable starting at 10:30AM on 05/25/2023 for system maintenance. It should be returned to service within two hours.
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Maintenance
(09:02 — Mar 15) – The Start Time has Changed to 6PM this evening.
The evening of March 15th Campus IT will be performing maintenance to the campus network starting at 6:00PM. Hale Library will have brief outages during the maintenance periord while intenret traffic is routed over the different pathways on campus.
During the work, if basic functionality (Internet connectivity, routing, GlobalProtect, VPN, or building connectivity does not work, the issues will be worked on to try to find a resolution. If we run into unforeseen issues where this functionality is not performing correctly and doesn’t appear that it will be in a timely manner, we will reach a point where we roll back to the original hardware. If problems can be resolved quickly enough, we will reschedule for March 16th for the same 6:00pm to 6am March 17th.
were
Maintenance
(12:52 — Mar 13) – The upgrade has been completed.
StaffNet will be unavailable during the scheduled maintenance in order to perform necessary system updates.
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Maintenance
(08:35 — Mar 2) – The upgrade has been completed.
The ticketing system will be unavailable for a few minutes to perform a system upgrade.
was
Maintenance
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